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PIZZA HUT® CARD FAQs

Do you have questions? Please review our FAQs below, for additional support, click here.

CAN I USE MY PIZZA HUT CARD AT ANY PIZZA HUT RESTAURANT?

You may use it at any participating Pizza Hut location in the United States. It is not redeemable for alcohol or additional Pizza Hut Cards. We recommend you call the restaurant to verify they accept Pizza Hut Cards.

DOES MY PIZZA HUT CARD EVER EXPIRE?

No. The Pizza Hut Card does not expire, even if the card states otherwise.

ARE DORMANCY FEES APPLIED TO MY PIZZA HUT CARD?

No. No dormancy fees will be applied, even if the card states otherwise.

I DON’T HAVE ENOUGH VALUE LEFT ON MY PIZZA HUT CARD TO PAY FOR MY ENTIRE ORDER. CAN I STILL USE IT TO PLACE AN ORDER?

You can pay for part of your order with the Pizza Hut Card and the remainder of the order with an alternate form of payment like cash, check or credit card.

HOW DO I CHECK THE BALANCE ON MY PIZZA HUT CARD?

To check the balance of your Pizza Hut Card, you may call 1-877-302-7777 or visit www.pizzahut.com - located in the footer "Check Gift Card Balance" and enter the number on the back of your Pizza Hut Card to get an updated balance.

CAN SOMEONE HELP ME WITH UPLOADING MY LOGO FOR CUSTOMIZING THE PIZZA HUT CARDS?

Absolutely. You can add customization to your order and we will follow up and help you with your logo. For immediate assistance, please call (844) 484-3488

WHAT DOES HIGH RESOLUTION LOGO MEAN?

We want your custom order to look the best that it can. By providing the best quantity artwork for your logo, your finished product will look great. We would like a minimum of 150 dpi or original vector art of your logo. Please call us at (844) 484-3488 if you have more questions about the quantity of your artwork.


GENERAL PIZZAHUT.COM FAQs

Do you have questions about PizzaHut.com? Please review our FAQs below.

HOW CAN I PURCHASE PIZZA HUT CARDS?

You can purchase Pizza Hut Cards. Shipping charges apply. Online orders are limited to a total order value of $200, exclusive of shipping and handling. You can also purchase Pizza Hut Cards at participating Pizza Hut locations.

I PURCHASED A PIZZA HUT CARD ONLINE, BUT I NEVER RECEIVED IT. IS THERE A PHONE NUMBER I CAN CALL TO GET HELP?

For issues regarding online Pizza Hut Card orders, call (844) 484-3488. Please have your confirmation email available for reference.

IS IT POSSIBLE TO BUY LARGE QUANTITIES OF PIZZA HUT CARDS?

Yes, it is possible to order large quantities of Pizza Hut Cards. Just visit your local restaurant, call (844) 484-3488, or e-mail pizzahut@rpgglobal.com.

CAN I BUY A PIZZA HUT CARD FOR SOMEONE AND HAVE IT MAILED DIRECTLY TO HIM/HER?

When you purchase a Pizza Hut Card at a restaurant, you will have to mail the card yourself. When you purchase a Pizza Hut Card online, you may have Pizza Hut mail the card to the recipient.

CAN I USE MY PIZZA HUT CARD AT ANY PIZZA HUT RESTAURANT?

You may use it at any participating Pizza Hut location in the United States. It is not redeemable for alcohol or additional Pizza Hut Cards. We recommend you call the restaurant to verify they accept Pizza Hut Cards.

CAN I RELOAD MY PIZZA HUT CARD WHEN THE VALUE ON THE CARD IS LOW?

No, currently, Pizza Hut Cards are not reloadable.

CAN I GIVE MY PIZZA HUT CARD TO SOMEONE ELSE TO USE WHEN I’M NOT PRESENT?

The Pizza Hut Card is NOT tied to a specific person and is fully transferable, so you can share the card with friends or family or even give the card to another person.

IF I MISPLACE OR LOSE MY PIZZA HUT CARD, CAN I GET A REPLACEMENT CARD OR A REFUND?

Lost, stolen or damaged Pizza Hut Cards will not be canceled and replaced without the required proof of purchase. Required proof of purchase includes an original store receipt or a printed confirmation page (online order).

DOES MY PIZZA HUT CARD EVER EXPIRE?

No. The Pizza Hut Card does not expire, even if the card states otherwise.

ARE DORMANCY FEES APPLIED TO MY PIZZA HUT CARD ACCOUNT?

No. No dormancy fees will be applied, even if the card states otherwise.

CAN I USE THE PIZZA HUT CARD TO PAY FOR MY DELIVERY ORDER?

Yes. When the order arrives at your door, present the Pizza Hut Card so the Pizza Hut driver can make an imprint. You may keep the card.

CAN I USE A CREDIT CARD TO PAY FOR A PIZZA HUT CARD?

Yes, we accept credit cards as payment for Pizza Hut Card purchases, both online and at participating restaurants. Accepted credit card types vary by location.

I DON'T HAVE ENOUGH VALUE LEFT ON MY PIZZA HUT CARD TO PAY FOR MY ENTIRE ORDER. CAN I STILL USE IT TO PLACE AN ORDER?

You can pay for part of your order with the Pizza Hut Card and the remainder of the order with an alternate form of payment like cash, check or credit card.

DO YOU DONATE GIFT CARDS TO CHARITY OR CIVIC ORGANIZATIONS?

For donation requests, please review our Corporate Contribution Guidelines.

HOW DO I CHECK THE BALANCE ON MY PIZZA HUT CARD?

Visit the link for "Check Gift Card Balance" at the bottom of the page or call 1-877-302-7777 and enter the number on the back of your Pizza Hut Card to get an updated balance.

I CAN'T FIND WHAT I'M LOOKING FOR. WHERE CAN I GO TO ASK MY QUESTION?

If you don't see the answer to your question, please complete our contact form online or contact our customer satisfaction hotline at 1-800-948-8488.

(844) 4-THE-HUT


Terms and Conditions: Use of the Gift Card constitutes acceptance of these terms and conditions. Gift Card does not expire. No fees will be charged. For balance, inquiries, and complete terms and conditions, call 1-877-302-7777 or visit www.pizzahut.com/giftcards. Remaining value of damaged, lost, or stolen cards will only be replaced with proof of purchase. Not redeemable for alcohol. Not redeemable for cash, except as required by law. Gift Card is issued by PHGC, Inc. and is redeemable at participating U.S. Pizza Hut® locations. The Pizza Hut name, logos and related marks are trademarks of Pizza Hut, Inc. © 2016 Pizza Hut, Inc.